Business & Management Course

Emotional Intelligence for Effective Leadership (3 Days)

• Course Overview: Emotional intelligence (EI) is key to building strong teams, resolving conflicts, and leading authentically. This course enhances participants’ self-awareness and interpersonal effectiveness.

• Learning Objectives:

  • Understand the components of EI

  • Apply EI to leadership, coaching, and team dynamics

  • Enhance conflict resolution and communication skills

  • Build emotional resilience

• Training Methodology:

  • EI Self-Assessments

  • Communication Role-Plays

  • Feedback Exercises

  • Real-life EI Leadership Scenarios

• Organisational Benefits:

  • Healthier workplace culture

  • Lower turnover and higher engagement

  • Better communication and collaboration

• Personal Benefits:

  • Better emotional regulation

  • More effective leadership and feedback delivery

• Target Audience:

  • Team Leaders and Managers

  • HR Professionals

  • Supervisors

  • Anyone seeking leadership development

• Course Modules:

  • 🔹 Day 1: Foundations of Emotional Intelligence

  • 🔹 Day 2: EI in Team Leadership and Coaching

  • 🔹 Day 3: Handling Conflict and Feedback with EI

• Customisable Parts: Role-play scenarios, sector examples, emotional intelligence assessments, course length